The rise of artificial intelligence has sparked trepidation across various sectors. These intelligent tools, capable of executing tasks once thought exclusive to humans, have become increasingly commonplace. Yet, beneath the glossy facade lies a complex reality that often gets simplified. Unmasking AI requires a discerning approach, one that analyz

By in the coming years, AI voice agents will reshape customer service, providing a more effective and tailored experience. These intelligent systems can understand natural language commands, offering prompt support to customers 24/7. From simple questions or complex problems, AI voice agents will be able to address them with expertise. Organizati